Shipping Policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Once shipped, you will receive a confirmation email with tracking information.

Please note: During TikTok live sales or peak seasons, processing may take slightly longer. Thank you for your patience!

2. Shipping Destinations

We currently ship to the following regions:

  • United States

  • Canada

  • United Kingdom

  • Australia

  • Selected countries in Europe and Asia

If you’re unsure whether we ship to your area, please contact us at kimikimiunbox@outlook.com

3. Estimated Delivery Time

Region

Estimated Delivery Time

USA

6–10 business days

UK/Europe

7–12 business days

Australia

7–12 business days

Canada

6–10 business days

Asia

5–10 business days

Delivery time may vary due to customs clearance or local logistics conditions.

4. Shipping Fees

  • Free standard shipping for orders over $70

  • For orders under $70, shipping rates are calculated at checkout based on location and weight

Note: Free shipping may not apply to remote or extended service areas. Final cost will be shown at checkout.

5. Tracking Information

Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking to update.

6. Customs and Import Taxes

International orders may be subject to import duties, taxes, and fees (e.g., VAT), which are the responsibility of the recipient.

7. Delays and Exceptions

While we strive to ensure on-time delivery, delays due to weather, holidays, customs, or unforeseen events may occur.

If your tracking hasn’t updated in 7 days, please reach out to us.

Once a package is marked “Delivered” by the carrier, Kim Studios is no longer responsible for lost or stolen items. Please ship to a secure address.

8. Incorrect Addresses

Please make sure your shipping address is correct before placing your order.

Kim Studios is not responsible for lost shipments due to incorrect or incomplete addresses. Reshipping costs will be the buyer’s responsibility.

9. Contact Us

For shipping inquiries, please contact us at 

Email: kimikimiunbox@outlook.com

WhatsApp: (86)18350037919